A Complete Guide to Workforce Management Software

17 Jun 2019
6 min read

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Project Manager

The main business resource is always human resource no matter what industry a company operates in. Everything is possible thanks to people who generate ideas. Everything works because people make it work. However, the more people you have in your staff, the harder it is to monitor their performance and provide an adequate source of information and proper communication between colleagues. This is where workforce management comes into play. Business metrics of staff are incredibly important for various areas of a company. They help to control performance and make informed decisions. Managing employees’ labor requirements and skills compliance is a necessity both for a company and its personnel. There are lots of aspects that need being monitored including paid time-off requests, shift trades, leave days, specialists absence, their performance, tasks management, time tracking, and many more. Manual human resource management is very challenging and time-consuming, especially for medium-sized and big organizations. We remember that time costs money, so why not to save both? In addition, let’s never forget we’re living in the 21st century where properly developed and implemented technologies make a difference simplifying lots of processes, and WFM is not an exception. Areas to cover with talent management software

Labor forecasting
Skills management
Succession management
Team communication
Shift scheduling
Time and attendance management
Top talent development & retention

Things to monitor and manage with business software Such type of software gives you an opportunity to control lots of business processes, and here are just some of them:

Paid time-off requests
Shift trades
Leave days
Specialists absence
Staff performance
Tasks management
Time tracking
Pension
Insurance
On-boarding
Staff training
Payroll
Employee benefits

Benefits you get from HR software

Cut on cost

Automating core processes in your company, you allow yourself accurate forecasts on budget and focusing on making money rather than manually optimizing working processes.

Cut on time resource

With WFM software you save time for your entire team and now they can focus more on their tasks rather than organizational issues.

Self-service promotion

HR software programs make your employees operate at their sole discretion where possible. Not every step of a team member should be manually controlled by an HR manager.

Errors minimization

Automated systems work more accurately. It doesn’t mean people work worse, it just means that large scopes of data should be trusted to solutions that exclude human factors such as tiredness/feeling bad and low attentiveness as a result.

Productivity enhancement

As employees will spend less time on organizational issues, they will work more for a result leading a company to success faster.

Higher customer satisfaction

You can integrate the system with customer service performance review. To remain efficient, many companies use custom or ready-made workforce management software depending on the needs. If you are okay with ready-made tools, which means they don’t have functionality you will never use but have all the necessary features to achieve your goals, you can choose to get one. Otherwise, you’d better order custom software for your ADP workforce goals, and let’s see why. In case off-the-shelf human resource software doesn’t have functionality you need, it’s really silly to buy it as you know in advance that it won’t help you anyway. In its turn, extra features that are of no value for your company will just make the price you’ll have to pay higher. As you can see, either way is inappropriate for your business goals completion. Getting a ready-made IT solution, make sure it is exactly what you need. Types of HR management software

Absence & leave management software

Such applications usually offer automated employee leave management, medical certification support, employer-authorized leave etc.

Time & attendance software

This type of applications are known for helping in time tracking automation, payroll accuracy improvement, overtime expenses reduction, pay errors elimination, current and accurate labor data providing, and so on.

Workforce analytics software

Apps of this kind are normally used to analyze benefits, compensation, labor allocation and its optimization opportunities. ! You can combine these 3 types of applications into 1 if you decide to get custom HR software The right tool is one of the keys to productive environment. With a proper solution, you will be able to control and improve many processes, such as administration efficiency, workflow, employee performance and so forth. Human resource management software features

Shout-out section
Employees’ profiles
Individual & group chats
KPIs tracking system
Notifications
Calendars
Projects
FAQ section for new employees
Time log
Staff section
News section

Things to consider when choosing/developing the best HR software If you choose to buy HRM software or order it from a development company, you certainly want it to be perfect. While some aspects are subjective and depend on individual preferences, there are certain points that can’t be ignored and are a rule if you want.

Usability & mobility

If you want your staff to use the system you order for them, user-friendly design is vital. Make sure the app is convenient and comprehensible — and you will encourage your employees to use it. In addition, it should be available on mobile. This way guarantees you access to your employees throughout the day and in urgent situations.

Attendance & payroll tracking system

As this is one of the main features in HR and payroll software, be sure it provides simple and accurate tracking experience. Reports, receipts and payroll should also be generated easily. Automated reporting is a big plus and saves lots of time. Moreover, whenever you need, you can generate and withdraw a report to present it to stakeholders, partners, or investors.

Cloud-based system

Cloud-based workforce management software operating as a SaaS is gaining popularity. It suits small and large companies and consolidates data into a single platform. As a result, such digital solution significantly simplifies workforce planning and other issues for HR teams allowing them to focus on analytics. This is a short list of preferences for a human resource management system. To see a full list of crucial software requirements, click here. FAQ Is a free version of HR software systems okay? Alas, free versions of software usually don’t have all the necessary features. You need a complete solution that will work for you well. What is even more important — free software doesn’t get funds, thus it can’t be updated. Numerous bugs can lead to disastrous results. Remember outdated software is one of businesses’ worst enemies. Does a sort of ‘all-goals-fit’ personnel management software work? No, it definitely won’t work. Probably, because it doesn’t exist. Each company is unique, with its own specific goals. Their industries differ, their workflow differs, their values differ, and so their IT solutions should. Again, if you want your company thrive, make sure that solutions you apply do work for your goals perfectly.

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